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Serving others—our reason for existing. We continually seek to understand the needs of those who depend on us (our patients, doctors and fellow team members) and then to exceed their expectations.

We say what we believe, and we do what we say. We are trusted because we are trustworthy. In our personal, team, and organizational values, we strive for alignment in what we say and do.

One for All, and All for One! We work together, sharing a common purpose, a common culture and common goals. We genuinely care for and support not only those to whom we provide care, but also those with whom we work shoulder-to-shoulder. We work together to pursue achieving our Mission.

We never stand still; we are never satisfied. Individually, and as teams, we constantly look at what we do, and ask, “How can we do this better?” Then we use a systematic approach to take action.

We don’t say, “It’s not my fault,” or “It’s not my job.” We take responsibility for meeting our commitments—our personal ones as well as those of the entire organization. We take ownership of the results.

We make a difference. We feel rewarded—personally and as a team—because what we do in our jobs is consistent with our goals and dreams. We believe “You must be the change you wish to see in the world.” (Mahatma Gandhi) And when you are the change, that’s fulfilling!

We enjoy what we do. We know health care is hard work; but even hard work can be fun. We take our jobs seriously, but we feel a fun environment delivers better care to our patients while creating a better work environment for our teammates. We strive for excellence and we have fun.